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Privacy Policy

Last updated: August 8, 2026

1. Who We Are

This privacy policy describes how Genesis 11:6 Metabolic Health ("we," "our," or "the Practice") collects, uses, and protects your personal information when you visit our website at genesis116.com (the "Site").

Data Controller:

  • Legal entity: Genesis 11:6 Metabolic Health
  • Responsible professional: Dr. David Chams, MD — Medical Director
  • Contact: +1 (863) 273-1188 (WhatsApp)

For any questions about this privacy policy or to exercise your data protection rights, contact Dr. Chams directly via WhatsApp at the number above or through the contact form on our Site.

2. What Information We Collect

We collect only the information you voluntarily provide when you use our contact form or message us directly via WhatsApp. Specifically:

  • Full name — so we know who we are speaking with
  • Email address — so we can reply to your inquiry
  • Phone / WhatsApp number — our primary communication channel
  • Message (optional) — any additional context you choose to share about your health goals or questions

What We Do NOT Collect

  • We do not set cookies or use tracking technologies
  • We do not use analytics services (Google Analytics, Facebook Pixel, or similar)
  • We do not collect sensitive health data through the Site itself
  • We do not create user accounts or store login credentials
  • We do not process payments or store financial information on the Site

Google Fonts

Our Site loads fonts from Google Fonts for consistent typography. When your browser requests these fonts, your IP address is transmitted to Google servers. Google Fonts does not use cookies, and we do not combine this data with any other information we may hold about you. For details, see Google's Privacy Policy.

3. How We Use Your Information

We use the information you provide exclusively for the following purposes:

  • Responding to your inquiries — answering questions about our metabolic health protocol, peptides, LifeWave patches, supplements, or any other service we offer
  • Scheduling consultations — arranging a time to speak with Dr. Chams about your health goals
  • Providing information — sharing details about our programs and services that you have expressed interest in

We do not use your information for marketing automation, profiling, or automated decision-making. We do not sell, rent, or trade your personal information to any third party.

4. Legal Basis for Processing

We process your personal information based on:

  • Your consent — when you voluntarily submit our contact form, you consent to our use of your information to respond to your inquiry
  • Legitimate interest — responding to inquiries from potential patients is a legitimate business interest that does not override your rights and freedoms

You may withdraw your consent at any time by contacting us. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

5. How We Share Your Information

We share your information only in the following limited circumstances:

  • WhatsApp (Meta Platforms, Inc.) — our contact form opens a WhatsApp conversation. When you submit the form, the information you entered is transmitted as a WhatsApp message to Dr. Chams' device. WhatsApp is a US-based service operated by Meta Platforms, Inc. WhatsApp messages are end-to-end encrypted, but Meta may collect metadata (such as your phone number and usage patterns) in accordance with WhatsApp's Privacy Policy.
  • Legal obligations — we may disclose your information if required by law, court order, or governmental regulation

We do not share your information with any other third parties — no marketing partners, no data brokers, no analytics providers, no advertising networks.

6. International Data Transfers

Dr. David Chams and Genesis 11:6 Metabolic Health operate from Colombia and serve patients internationally. When you submit our contact form:

  • Your information is transmitted via WhatsApp, a service operated by Meta Platforms, Inc. in the United States
  • WhatsApp messages are stored on Dr. Chams' devices, which may be located in Colombia, the United States, or other jurisdictions
  • The United States may not provide the same level of data protection as your home country

By submitting the contact form, you acknowledge and consent to the transfer of your information to WhatsApp's servers in the United States. WhatsApp relies on standard contractual clauses and other transfer mechanisms — please review WhatsApp's Privacy Policy for details on their international data transfer practices.

7. Data Retention

We retain your contact information only for as long as necessary to fulfill the purposes for which it was collected:

  • If your inquiry results in a consultation or ongoing patient relationship, your contact information is retained as part of your patient record for the duration of the relationship and any legally required retention period
  • If your inquiry does not result in a consultation, your contact information is retained for a maximum of 12 months from your last communication, after which it is deleted
  • WhatsApp messages on Dr. Chams' device are retained in accordance with his device settings and WhatsApp's data management policies

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right of access — request a copy of the personal information we hold about you
  • Right to rectification — correct any inaccurate or incomplete information
  • Right to erasure — request deletion of your personal information ("right to be forgotten")
  • Right to restrict processing — limit how we use your information
  • Right to data portability — receive your information in a structured, commonly used format
  • Right to object — object to processing based on legitimate interests
  • Right to withdraw consent — withdraw your consent at any time

CCPA-Style Rights (California Residents)

While Genesis 11:6 Metabolic Health may not meet the statutory thresholds for CCPA/CPRA applicability as a single-physician practice, we voluntarily extend the following commitments to all users:

  • Right to know — you may request disclosure of the categories and specific pieces of personal information we have collected about you in the preceding 12 months
  • Right to delete — you may request deletion of your personal information, subject to certain exceptions
  • Right to correct — you may request correction of inaccurate personal information
  • No sale of personal information — we do not sell or share (as defined under CCPA) your personal information, and we have not done so in the preceding 12 months
  • No discrimination — we will not discriminate against you for exercising any of your privacy rights

How to Exercise Your Rights

To exercise any of these rights, contact Dr. David Chams directly:

  • WhatsApp: +1 (863) 273-1188
  • Contact form: Use the form on our Site — state clearly which right you wish to exercise

We will respond to your request within a reasonable timeframe and no later than required by applicable law. We may need to verify your identity before processing your request.

9. Children's Privacy

Our Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take steps to delete it.

10. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure. In particular:

  • Communications via WhatsApp are encrypted end-to-end, but neither we nor WhatsApp can guarantee absolute security
  • We do not maintain a backend database of contact form submissions — messages are delivered directly to Dr. Chams via WhatsApp

11. Third-Party Links

Our Site may contain links to third-party websites, including Fullscript (for supplements) and LifeWave (for phototherapy patches). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you engage with.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of the Site after any changes constitutes acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests regarding this privacy policy or our data practices:

Important note for Colombian users: The Spanish-language version of this privacy policy (Aviso de Privacidad) at /es/privacidad/ includes additional disclosures required under Colombian law (Ley 1581 de 2012), including SIC contact information, specific response timelines, and the procedure for filing complaints with the Superintendencia de Industria y Comercio (SIC). We recommend Colombian users review both versions.